"NetSupport Manager” is an excellent & cost-effective solution
for us to support our staff.
Wherever they are we
can support.
- Wong Kah Ting,
Company Background:
Singapore
Telecommunications Limited (SingTel) is Asia's leading communications
company with a comprehensive portfolio of services that include voice
and data services over fixed, wireless and Internet platforms. Serving
both the corporate and residential markets, SingTel is committed to bringing
the best of global communications to its customers in the Asia Pacific
and beyond.
NetSupport Solution:
After
evaluating many desktop management software SingTel selected NetSupport
Manager because of its excellent remote control and comprehensive security
features.
The
ease of implementation and usage requires minimum training of the technical
support staff was a plus point.
Results:
The ability of NetSupport Manager to access remote locations for problem
solving and technical assistance have proven to be beneficial to both
our Helpdesk support staff and end-users. We are able to save on traveling
time and give immediate support to our remote sites, thus minimizing the
down time. NetSupport Manager is an excellent & cost-effective solution
for us to support our staff.
- Wherever they are we can support.